LookInsight AI combines cutting-edge artificial intelligence with proven business rules to deliver personalized customer experiences at scale.
Leverages OpenAI's most advanced language model to understand customer intent, sentiment, and context with human-like accuracy.
Constrained response generation ensures the AI only uses verified business rules and knowledge base facts - no false promises.
Neo4j graph database tracks customer interactions over time, building intelligence and recognizing patterns that improve service.
Process emails in under 2 seconds with 99.9% uptime. FastAPI backend deployed on Railway ensures enterprise-grade reliability.
Emails are received via API, webhook, or direct integration with your email system.
AI identifies the customer and their tier (VIP, Premium, Regular) from your knowledge base.
GPT-4o-mini analyzes the email to classify intent (complaint, order, support, inquiry) with confidence scores.
System applies appropriate business rules based on customer tier and intent.
AI generates a personalized response using only verified information from your knowledge base.
Interaction is stored in Neo4j graph database for continuous learning and analytics.